Our Easy Return and Exchange Policy
Free Returns/Exchanges
You can return or exchange items for free within 7 days from the date of delivery if they are in unused condition, with original tags, and the packaging bag intact. Exchanges will be processed within 3 working days after the return item is recieved . The replacement product will be deliverd within 7 working days from the date of processing.
Post-7-Day Policy
After 7 days, we regret that we won't be able to facilitate exchanges or returns for any reason. Your understanding in this matter is greatly appreciated.
One-Time Exchanges
Even within the 7-day window, we allow exchanges only once. We kindly request that you choose your size or color thoughtfully during the initial exchange, as we do not offer a Return/Exchange policy for exchange orders. We truly appreciate your understanding in this matter
Damaged Items/Incorrect Product
In the rare event that a product you've ordered arrives in poor condition, is damaged, defective, or differs from what you ordered, you can initiate an exchange request directly on our website. Please make sure you highlight such cases within 7 days from the date of delivery.
Return/Cancellation Policy:
Return policy:
After the return request has been made to customer service, it usually take 4 business days for the product to be picked up from you . Refunds will be initiated within 2 working days after the returned product is received and inspected. The refunded amount will be credited to the original payment method within 5-7 working days.
The expected timelines are as below:
Prepaid Orders: 7-9 Business Days after successful quality check.
COD Orders: 7-9 Business Days after successful quality check.
Cancellation policy:
If you need to cancel your order, please email us at feminineglory24@gmail.com within 6 hours of placing the order, Monday to Saturday 10am to 7pm.
Please note that some of the orders ship almost immediately and it is not always possible to cancel. Any amount paid will be credited in the same payment method that was used for payment within 5-7 working days.
Please note:
For debit card and credit card transfers, the repayment period largely depends on the bank. Banks will send an SMS to customers for a credit amount greater than INR. 5000 only. In case your refund is less than INR. 5000, please check your bank account or credit card statement for confirmation.
Shipping Details:
We use reliable courier companies to ship all products, and each shipment is fully insured for your peace of mind.
Please note: We will not be responsible for any delays caused by unforeseen circumstances from the courier companies or if the customer is unavailable at the delivery address.
Shipping TAT (Turnaround Time): Orders are processed and shipped within 3–7 business days.
Estimated Delivery Time: 7–9 days (including processing and transit time).