We want you to love what you ordered, but if something is not right, we’re here to make the return/exchange process as smooth as possible for you. Here’s our return and exchange policy for items purchased from FEMININE GLORY.

Free Returns/Exchanges

You can return or exchange items for free within 7 days from the date of delivery if they are in unused condition, with original tags, and the packaging bag intact. Please remember that for multiple-item exchanges, each item needs to have a separate request selecting the preferred size and color.

Post 7 Days

After 7 days, we regret that we won’t be able to facilitate exchanges or returns for any reason. Your understanding in this matter is greatly appreciated.

One-Time Exchange

Even within the 7-day window, we allow exchanges only once. We kindly request that you choose your size or color thoughtfully during the initial exchange, as we do not offer a Return/Exchange policy for exchange orders. We truly appreciate your understanding in this matter.

Received a Damaged or Incorrect Product

In the rare event that a product you’ve ordered arrives in poor condition, is damaged, defective, or
differs from what you ordered, you can initiate an exchange request directly on our website. Please make sure you highlight such cases within 7 days from the date of delivery.

In Exchange for something else?

In the event of an exchange, you have the flexibility to select an alternative product of equal or lower value. If the replacement item has a lower value, the difference can be refunded to you to your bank account. This will be completed within 7 working days from the time the parcel is received at our warehouse. Your satisfaction is important to us, and we’re here to make your shopping experience a great one. If you have any questions or need assistance, please feel free to contact our support team. We’re here to help.